SERVICE 03 · DATA & INTELLIGENT AUTOMATION
Make your data
do the work.
We turn scattered information into data you can trust, automate the repetitive work around it and apply AI where it genuinely helps, with people kept in control.
WHAT WE DO
Four ways
we can help.
Each one can be a project on its own, or part of a bigger build with the rest of our team.
Data workflows
Turn scattered data into reliable, well-organised information your team can trust, report on and act upon.
What we build
- Data pipelines that collect and clean information
- Central data warehouses and reporting databases
- Business dashboards and scheduled reports
- Data quality checks and alerts
- Migration and consolidation of legacy data
How we approach it
- Identify the decisions your data needs to support
- Map sources, owners and quality issues
- Build pipelines that are tested and monitored
- Deliver dashboards people actually use
AI exploration
Find where AI can genuinely help your business, then test those ideas quickly and responsibly before investing further.
What we build
- AI opportunity workshops with your team
- Proofs of concept using your own data
- Document understanding and smart search
- Summaries, classification and content tools
- Responsible-use guidelines and evaluation
How we approach it
- Start with real problems, not the technology
- Rank ideas by value, feasibility and risk
- Prototype fast and measure the results
- Plan a safe path from pilot to production
AI assistants & agents
Assistants that answer questions from your own knowledge and agents that take care of routine multi-step tasks, with people kept in the loop.
What we build
- Customer support assistants for web and chat
- Internal knowledge assistants over your documents
- Agents that draft, triage and route requests
- Assistants connected to your business systems
- Guardrails, logging and human review steps
How we approach it
- Define the tasks and the boundaries clearly
- Ground answers in your trusted content
- Test for accuracy, safety and tone
- Launch gradually and keep improving with feedback
Automation
Remove repetitive manual work so your team can spend more time on what matters, with fewer errors and faster turnaround.
What we build
- Automated approvals, notifications and hand-offs
- Invoice, order and document processing
- Report generation and distribution
- Automated onboarding and back-office tasks
- Robotic process automation for legacy tools
How we approach it
- Measure where time is lost today
- Automate the highest-impact tasks first
- Keep people in control of exceptions
- Track the time and errors saved
IS THIS FOR YOU?
A good fit if…
- Your team spends hours copying data between systems or building reports by hand
- You want to use AI but aren’t sure where it would really help
- Customers or staff ask the same questions again and again
- Years of documents or research have become hard to search
- Decisions are slow because data lives in too many places
WHAT YOU GET
Deliverables
- A ranked list of AI and automation opportunities
- Proofs of concept using your own data
- Production pipelines, assistants or automations
- Test results for accuracy and safety
- Dashboards and scheduled reports
- Usage guidelines and documentation
RELATED WORK
Where we’ve
done this before.
Real projects, shared without client names or confidential details.
HOW WE DELIVER
A clear process,
from first call to launch.
- 01
Discover
A free call to understand your goals, users and constraints.
- 02
Scope & plan
A written plan with a prioritised backlog and milestones.
- 03
Design & build
Two-week sprints, each ending in a live demo.
- 04
Launch & support
A careful go-live, a full handover and ongoing support.
QUESTIONS
Frequently asked
Is our data safe if we use AI?
We agree what data AI may see before anything is built, use business-grade providers with data controls, keep sensitive details out where we can and log what assistants do.
How do you stop AI from making things up?
We ground answers in your own trusted content, test against real questions before launch and add human review for anything high-stakes.
Do we need a lot of data to start?
No. Many useful assistants and automations work with the documents and systems you already have. A short discovery shows what is possible.
Which AI models do you use?
We work with models from OpenAI, Anthropic and Microsoft Azure, and choose for each task based on quality, cost and your data requirements.
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